Refund policy

Thank you for shopping with us! We offer a strict 24-Hour (1-Day) Return and Exchange Policy to ensure a fast and hassle-free process.
Return Conditions
 You must request a return or replacement within 24 hours of receiving your package.
 The item must be unused, unwashed, and in its original packaging with all tags attached.
 Items like opened cosmetics/makeup, personal hygiene products, or customized gifts cannot be returned unless received damaged.
Damaged or Incorrect Items
 If you receive a damaged, defective, or incorrect product, please inform us within 24 hours of delivery with clear photos or an unboxing video.
Refunds & Exchanges
 Once approved, exchanges or bank transfer refunds (for COD orders) will be processed within 3–5 business days.
How to Apply
Contact us immediately within 24 hours at [pinkpoint909@gmail.com] with your Order ID and photo proof.